|
|
DWI/Prostitution Video Ordering & Copying
As soon as you send the information to us we will order the video from the County Attorney’s office. All you need to send us is the client’s name and the cause number. Our video turnaround times are the best in town. In most cases we get them less than 48 hours after the county has logged them in to the system and made them available for copy. However, we cannot be held responsible for a video we have ordered that the county does not provide to us. The following turnaround times are just estimates based on historical data. You will receive an update on your “My Case List” page each time the video has been requested.
- APD cases - usually available within 3-4 weeks of arrest date
- TCSO cases - usually available within 3-7 weeks of arrest date
- DPS cases - usually available within 4-10 weeks of arrest date
- UTPD, PPD - usually available within 4-10 weeks of arrest date
- Manor, Bee Caves, Mustang Ridge et al. - anywhere from 4 weeks to 4 months from arrest date
We have no control as to when a video arrives in Travis County from another agency. We can only order them, order them again and wait. All order dates will be logged in and accessible on your “My Case List” in case you need to explain to a judge or a client as to why they have not arrived yet. When you send the name and cause number of your client we will order the video, send follow up orders if it hasn’t arrived and copy the video on a DVD and deliver/mail it to your office. If there are any issues with the functionality of the DVD we are happy to review it and recopy it if necessary until you have the evidence you need on DVD. If you believe there to be more on the tape then we have provided you, or if there is an audio video issue we will check the original and make an additional copy for you if it can be improved at no charge to you. The $20 is per original tape, not per case. Most tapes run between 45 minutes and 1 hour 15 minutes. Tapes running longer than 1 and a half hours will be charged as two tapes.
|